Compensation: Volunteer Board Position
Location: Remote, Time: 5 – 15 hours / month
Commitment: 3 years
The Director of Membership keeps Puzzle Jam Inc. members connected, valued, and engaged. This position oversees the internal member experience by organizing our membership community events, maintaining accurate records across platforms, and fostering a welcoming culture.
Member Engagement & Events: Host monthly Chat & Puzzle sessions, coordinate guest presenters, and gather member write-ups for the newsletter.
Data & Platform Operations: Keep member records accurate across Zeffy, Monday.com, and EmailOctopus, monitor active/expired statuses, and manage Zoom meeting settings and recordings.
Member Communications: Help draft newsletter content and answer incoming member questions.
Social Media & Member Drives: Schedule monthly member posts, partner with Outreach on quarterly membership campaigns, and oversee prize giveaways and shipping.
Volunteer Support:
Guide the Fulfillment Volunteer on mailing welcome stickers and prizes.
Guide the Social Media Volunteer on graphics and post scheduling.
Guide the Guest Concierge Volunteer on presenter files and event prep.
Board Governance: Attend board meetings, present membership updates, and vote on community decisions.